Q: Am I required to make my property available to Section 8?
A. No, you are not required to make your property Section 8 compliant.
Currently, Top Shelf Property Management is not set up to
accept Section 8 housing.
Q: How long will it take to rent my property?
A: There are several factors that play in to how quickly a property rents.
First, is the property vacant or occupied. Vacant properties tend to rent
sooner than occupied properties. Second, is the condition of the property.
When a property is clean, painted and ready for the next occupant, it is a
lot easier to visualize oneself in the home. Third, is market demand.
Currently, the rental market is hot, therefore the average days on market
is about 25. Some homes rent within 72 hours of coming on the market while
others take 30-days to rent.
Q: Are you licensed?
A: Yes, we are licensed by the Department of Real Estate.
Q: Can you put the money directly into my account?
A: Yes, we can! You will receive your money within 24-48 business hours
after we receive the rent from the resident.
Q: Do I get to see the lease or sign it?
A: As your property management company, we handle all the lease preparation
and execution. We will send you a signed copy of the lease for your records.
Q: Do you sell real estate too?
A: We specialize in property management. We do have an affiliate real
estate company, Homeworks Realty, that does handle sales if the services
Q: How and when do I get my checks?
A: Rent is due between the 1st and the 5th the month. Once the rent is
received in our office, we will process it and send it to you electronically
within 24-48 business hours, if you have signed up for this method of payment.
If not, then a check will be mailed to you.
Q: How is rent collection handled?
A: Residents can remit payment in several ways including CashPay at
designated locations, online payments, or via cashier’s check or money order.
Q: How long of a lease do you sign?
A: Our leases are typically 12 months in length. Occasionally, we will
have a resident that needs a 6-month lease, however, we will contact you first.
Q: How much security deposit do you charge the tenant?
A: We charge 120% of the rent as the security deposit. We charge an
additional deposit of $250 per pet up to 2 pets.
Q: How soon can you start managing my property?
A: We can start managing your property as soon as you sign the contract.
Start to finish the process takes about 48-business hours.
Q: What type of properties do you manage?
A: We specialize in single-family homes, and condos
Q: What type of reports do I get and how often?
A: You can access your account 24/7 via your online portal. In your portal
you will find, the monthly newsletter, your accounting statement, any
violations that may have been issued to your resident, and more.
Q: Who holds the Residents security deposit?
A: Top Shelf Property Management holds the security deposit
as long as we manage the property in a non-interest-bearing trust account.
Upon the resident moving out, we will disperse the deposit based on the
condition of the property.